Home Returns & Refunds How do I return a product?

How do I return a product?

Last updated on Oct 19, 2026

Returning a MamaWillow product is simple. Just follow these steps:

Steps

  1. Send an email to hi@mamawillow.com
  2. Include your order number and reason for return
  3. Our team will guide you through the return process
  4. Pack the product in its original, unopened packaging
  5. Ship the product back using the instructions provided by our team

Good to know

  • Products must be unopened and in their original packaging
  • Returns must be initiated within 30 days of receiving your order
  • Shipping costs for returns are non-refundable

If you need help with your return, contact us at: hi@mamawillow.com